At Jersey Joy, we are committed to delivering your wholesale and custom jersey orders quickly, safely, and reliably. We work with trusted international carriers to ensure your products arrive on time, wherever your business is located.
Because many of our products are made for wholesale or customized orders, processing time is required before shipment.
In-Stock Orders: Processed within 1–2 business days
Custom Orders (names, numbers, logos): Production takes 3–5 business days
Bulk Orders: Large-volume orders may require 3–7 business days, depending on quantity
Once your order ships, you will receive a Shipping Confirmation email with tracking information.
Please note: Processing time is separate from shipping time.
Estimated delivery times begin after processing is completed.
Carriers: DHL, FedEx, UPS
Delivery Time: 5–8 business days
Best for: Wholesale orders, urgent deliveries, and high-value shipments
Carriers: 4PX, YunExpress, Yanwen, or Dedicated Line
Delivery Time: 10–15 business days
Best for: Samples or cost-sensitive orders
Note: Delivery times may vary during peak seasons such as Christmas, major promotions, or World Cup events, or due to customs clearance delays.
Shipping fees are calculated based on:
Package weight and volume
Destination country
Selected shipping method
The exact shipping cost will be displayed at checkout before payment.
For international shipments:
Import duties, VAT, taxes, and customs fees are not included in the product or shipping price.
These charges are determined by your country’s customs authority.
Buyer Responsibility: Customers are responsible for any additional customs fees or taxes.
We recommend contacting your local customs office for more information before placing your order.
After shipment, you will receive a confirmation email that includes:
Tracking number
Carrier information
Tracking link
If you do not receive tracking within 5 business days after placing your order, please contact us at:
Although rare, shipping issues may occur.
Damaged Packages
Take clear photos of the package and items immediately
Contact us within 48 hours of delivery
Lost or No Movement
If tracking shows no update for an extended period, please contact us
We will initiate an investigation with the carrier and provide a solution
If you have any questions about shipping or delivery, please contact our support team:
Email: hi@jerseyjoy.store
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